Frequently asked questions

Most Common Questions

The expected delivery is based on countries

  • Netherlands: 1-2 days
  • Belgium: 1-2 days
  • Germany: 1-2 days
  • United Kingdom: 5-7 days
  • Ireland: 6-9 days
  • France: 4-7 days

If your order hasn’t been delivered within 5 business days of the expected delivery date, please contact via info@yocha.eu.

if you need more delivery details please check our shipping & delivery page.

Ceremonial Matcha is a high-quality powdered green tea that is traditionally used in Japanese tea ceremonies. It’s made from young tea leaves that are carefully shaded before being handpicked, steamed, dried, and then ground into a fine powder. This type of matcha is known for its smooth texture, vibrant green color, and delicate taste.

Ceremonial matcha is typically whisked into hot water using a bamboo whisk (chasen) in a bowl (chawan). The traditional method is to add about 1-2 grams (around 1-2 teaspoons) of matcha powder to hot (but not boiling) water (about 70-80°C or 160-175°F) and whisk until it becomes frothy and smooth.

Shipping & Delivery

If you place your order before 22:00 (on business days), we strive to ship your order the same day. Your order will then be delivered within 2 days with PostNL. If it is not possible to send your package the same day, your package will be shipped the next Business day via PostNL. You will therefore always receive your order (on Business days) within two days. 

  • Netherlands € 3,95 orders over € 30,00 are free
  • Belgium € 3,95 orders over € 40,00 are free
  • Germany € 3,95 orders over € 40,00 are free
  • Spain € 3,95 orders over € 40,00 are free
  • France € 3,95 orders over € 40,00 are free

Sure can! If your order was placed less than 90 minutes ago, you can update your delivery address, email, or other personal details. Simply contact info@yocha.eu

If your order has not been delivered within 5 days of the expected delivery date, we’re here to help. Please contact info@yocha.eu

You have the right to cancel your order within 30 days without providing any reason. The withdrawal period expires 30 days after the day on which you, or a third party designated by you, physically receive the product/package.After requesting a return, you have 14 days to send the products back to our return address. Once we have received the products in good condition, or you have provided proof of return (e.g., Track & Trace), we will issue your refund within 14 days.⚠️ Please note: For reasons of hygiene and safety, we cannot accept returns or issue refunds for matcha bags that have been opened or unsealed.

Sure can! If your order was placed less than 90 minutes ago, you can cancel your order. Simply contact info@yocha.eu

Ceremonial Matcha

Ceremonial Matcha is a high-quality powdered green tea that is traditionally used in Japanese tea ceremonies. It’s made from young tea leaves that are carefully shaded before being handpicked, steamed, dried, and then ground into a fine powder. This type of matcha is known for its smooth texture, vibrant green color, and delicate taste.

The main difference lies in the quality. Ceremonial matcha is made from the youngest, most tender leaves and has a sweeter, smoother taste with less bitterness. Culinary matcha, on the other hand, is made from older leaves and has a more robust flavor, often used in cooking and baking.

Ceremonial matcha is typically whisked into hot water using a bamboo whisk (chasen) in a bowl (chawan). The traditional method is to add about 1-2 grams (around 1-2 teaspoons) of matcha powder to hot (but not boiling) water (about 70-80°C or 160-175°F) and whisk until it becomes frothy and smooth.

Ceremonial matcha contains high levels of antioxidants, particularly catechins, which may help reduce inflammation, improve heart health, and boost metabolism. It also provides a gentle energy boost due to its combination of caffeine and L-theanine, a compound that promotes relaxation and focus.

For most people, ceremonial matcha is safe to consume. However, it’s best to enjoy it in moderation due to its caffeine content. Pregnant women, individuals with caffeine sensitivity, or those with certain health conditions should consult a doctor before consuming large amounts of matcha.

Matcha should be stored in an airtight container in a cool, dark place to preserve its freshness and vibrant green color. It is best consumed within a few weeks of opening, as exposure to air, heat, and light can degrade its quality and flavor.

Yes, you can drink ceremonial matcha every day, but it's important to monitor your caffeine intake. A cup of matcha contains less caffeine than a cup of coffee, but it still provides a gentle energy boost, making it ideal for daily consumption in moderation.

Ceremonial matcha has a naturally smooth and delicate flavor, with subtle notes of sweetness and a slight umami taste. It’s not bitter like lower-quality matcha, which is why it’s often considered the most enjoyable way to experience matcha in its purest form.

General

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Yes we do! Contact info@yocha.eu for more information.